Shipping policies

Delivery & Shipping
All flowers are shipped overnight to ensure their fresh arrival.  Please be sure that someone is available to receive the shipment.  We are not responsible for shipments left out in the elements. 
SHIPPING POLICY – Styer's Peonies ships all orders on FedEx priority overnight for delivery the next day. Shipping is calculated so as to get the flowers to customer using the optimum combination of cost and efficiency. FedEx charges will be prepaid and added to the customer’s invoice or credit card charge
 Standard Next Day Delivery is not available on 
Saturdays, Sundays, Mondays or Holidays
International delivery is not available – Please note: 
We do not deliver to Alaska or Hawaii at this time.
If you require expedited delivery, please email so that we can confirm that we can meet your delivery needs and advise you of your freight options. 


CLAIMS AND RETURNS – Given the perishable nature of the product it is essential that the product is unpacked and prepared into water as soon as it is delivered. Any problems with quality or specifications must therefore be reported within 24 hours of delivery. If you wish to make a claim, please email so that customer service can respond to the problem in a timely and satisfactory manner. Customers who have a justified reason to claim, will be offered the option of either product replacement, or a full refund of cost plus freight. In the event that there is a partial claim, then a partial refund will be honored.
PAYMENT – We accept all major credit cards