Refund policy
Cut Flower Refunds
Given the perishable nature of the product it is essential that the product is unpacked and prepared into water as soon as it is delivered. Any problems with quality or specifications must therefore be reported within 24 hours of delivery. If you wish to make a claim, please email sales@styerspeonies.com so that customer service can respond to the problem in a timely and satisfactory manner. Customers who have a justified reason to claim, will be offered the option of either product replacement, or a full refund of cost plus freight. In the event that there is a partial claim, then a partial refund will be honored.
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Root Refunds
Any problems with quality or specifications must be reported within 24 hours of delivery. If you wish to make a claim, please email sales@styerspeonies.com so that customer service can respond to the problem in a timely and satisfactory manner. Customers who have justified reason to claim, will be offered the option of either product replacement, or a full refund of cost plus freight. In the event that there is a partial claim, then a partial refund will be honored.
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Please feel free to contact us with any question or feedback:
sales@styerspeonies.com
1 610 616-3839